Francesco F
POULTNEY, VT | 2025 Chevrolet Silverado 1500September 1, 2026
Very professional work and guick
Response from Alderman's Chevrolet GMC
September 3, 2026Francesco, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
John P
Bethel, VT | 2026 Chevrolet Silverado 2500 HDAugust 25, 2026
.Second truck in two years. Both times Collin did all the leg work making a stressful experience very easy.
Response from Alderman's Chevrolet GMC
August 28, 2026John, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Edward G
Rutland, VT | 2027 Chevrolet EquinoxAugust 25, 2026
Chris is a pleasure to work with he is very friendly and knowledgeable on the cars can't remember but this might be the 3rd lease we got from him
Response from Alderman's Chevrolet GMC
August 26, 2026Edward, thank you; we appreciate your feedback! Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
Earl M
CASTLETON, VT | 2004 Chevrolet CorvetteAugust 25, 2026
We arrived early and were greeted immediately. Our service was done promptly and we are very satisfied. Thank you!
Response from Alderman's Chevrolet GMC
August 26, 2026Earl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Kathryn T
RUTLAND, VT | 2025 Chevrolet TrailblazerAugust 25, 2026
Thank you for good communication and excellent service!
Response from Alderman's Chevrolet GMC
August 26, 2026Kathryn, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Gary B
RUTLAND, VT | 2018 Chevrolet Bolt EVAugust 24, 2026
Workmanship was great. Recommendations by the service rep. on new tires was outstanding. The new tires are much quieter than the older tires. Overall, outstanding!
Response from Alderman's Chevrolet GMC
August 25, 2026Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Charles I
S LONDONDERRY, VT | 2017 GMC CanyonAugust 22, 2026
Very good
Response from Alderman's Chevrolet GMC
August 24, 2026Charles, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
Richard H
Rutland, VT | 2025 GMC Sierra 2500 HDAugust 22, 2026
Polite, on time work done right.
Response from Alderman's Chevrolet GMC
August 25, 2026Richard, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
James E
BRANDON, VT | 2017 Chevrolet Bolt EVAugust 21, 2026
We came in a month ago to address an erratic screen problem with our Bolt that was not allowing us to use the phone or radio etc and it cycling thru 'battery not ready to charge' type messages. Occasionally taking several attempts to start. We were turned away from our scheduled service appointment as the claim was they needed to see the problem to diagnose its cause. It could be a weak 12v battery, key fob issue or several other problems. We were basically told it had to get worse and we would probably need to tow it in if the starting problem got worse. It got worse, we towed it in, and we went with no car for 4 days while a battery got replaced to fix it Why was the battery not checked at the appointment we got turned away from? And why is there no low battery indicatir warning in the car like all cars for the past 100 years gave had? We only got a battery warning like show up pn the day it stopped starting. Can this be fixed to work as it should?
On top of that the screen problem was not addressed. We found a simple reboot procedure on AI that has been clearing that up.
Response from Alderman's Chevrolet GMC
August 24, 2026James, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (802) 779-0005. We look forward to hearing from you.
Adrian P
Tinmouth, VT | 2026 GMC YukonAugust 21, 2026
The service seems to be on point, fast, on time, etc.
My one complaint is how dirty the door panel, entry floor trim, and floorboards were when picking up my vehicle. They had thick greasy dirt caked on them. The seat and steering wheel were still clean.
This is a primary reason I've always done my own vehicle maintenance. I'm not saying I had a bad experience but I maintain a very clean vehicle and this is always frustrating.
Response from Alderman's Chevrolet GMC
August 23, 2026Adrian, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (802) 779-0005 at your earliest convenience to discuss how we can turn your experience into a positive one.